Sales & Orders

What payment methods do you accept?

We currently accept Visa, MasterCard, Amex, PayPal, ApplePay, Google Pay, Klarna, and Shop Payments

Please note that some payment methods only apply for purchases within a certain value.

Do you offer discounts?

Bundle, Save, and Support Your Feline Friends
We offer discounts across our entire product range! The more you shop, the more you save—bundling items is the most cost-effective way to purchase, and you can do this directly on any of our product pages.
Are you a hero for cats?
If you are a shelter, rescue, sanctuary, or a carer for multiple cats and are looking to purchase three or more items, we’d love to help. Please complete our Animal Carer Form for a custom discount tailored to your needs.

What are your shipping, returns and warranty policies?

For detailed information regarding your purchase, please visit our dedicated policy pages:
Important Reminders:
  • Return Policy: Please note that we do not accept "change of mind" returns due to hygiene standards and security protocols.
  • Pre-Assembly Check: Before beginning assembly, please verify all components against the provided instruction materials to ensure your kit is complete.

How long do orders take to ship?

Fast Shipping
We generally ship orders the same or next business day. Depending on your location, you can expect your package to arrive within 1–5 business days.

I need more information about a product.

Need more details?

You can find detailed information for each item under the 'Product Data' section on its specific product page. If you have a question that isn't answered there, please don't hesitate to reach out via our live chat.

Can you customize a product?

We do not have the option to customise our furniture. All of our products are pre-manufactured to maintain quality, consistency, and efficient delivery. Our furniture comes in flat packs, ready for assembly, and we focus on offering a wide variety of designs and sizes that suit different preferences.