Sales & Orders
What payment methods do you accept?
We currently accept Visa, MasterCard, Amex, PayPal, ApplePay, Google Pay, Klarna, and Shop Payments
Please note that some payment methods only apply for purchases within a certain value.
Do you offer discounts?
Bundle, Save, and Support Your Feline Friends
We offer discounts across our entire product range! The more you shop, the more you save—bundling items is the most cost-effective way to purchase, and you can do this directly on any of our product pages.
Are you a hero for cats?
If you are a shelter, rescue, sanctuary, or a carer for multiple cats and are looking to purchase three or more items, we’d love to help. Please complete our Animal Carer Form for a custom discount tailored to your needs.
What are your shipping, returns and warranty policies?
For detailed information regarding your purchase, please visit our dedicated policy pages:
Important Reminders:
Return Policy: Please note that we do not accept "change of mind" returns due to hygiene standards and security protocols.
Pre-Assembly Check: Before beginning assembly, please verify all components against the provided instruction materials to ensure your kit is complete.